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Boost your Customer Support with AI Agents

Notch replicates your top-performing customer service agents to deliver fast, seamless, and brand-aligned support at scale.
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and start seeing the difference!

We don't build chatbots.
We build fully autonomous agents.

+30%
Conversion Rate
24/7 chat support drives more sales
40x
Faster Response Time
Immediate engagement improves customer satisfaction
-80%
Reduced Costs
Your AI agents will handle
the most complex CX issues
90%
Reduction in Handling Time
“With Notch, we managed a record-breaking weekend and now offer 24/7 chat support. Their dedication ensures we respond within seconds, deepening our user relationships.”
Ornella Siso
Founder & COO, idyl
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customer story
Automated Supportthat handles it all.
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Replicates
Top Agents
Mirrors your best customer service reps to maintain brand integrity.
Handle Complex Issues
Autonomously resolves interactions from customer query to back-office tasks.
On-the-job training
Immediately change or update your customer support behavior and knowledge.
Data Driven Insights
Granular, real-time analytics ensure you stay informed on customer needs.
AI support conversation

Automate answers and workflows in seconds

Unlock the power of large language models to meet the needs of your customers.
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An AI agent you can trust from day one
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LLM-powered data ingestion
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Impactful insights

Gets smarter ‍over time, optimizes at scale.

Our AI is always learning and adjusting based on your knowledge center, support rules, tickets, and more.

Upload web pages, PDFs, FAQs, documentation and other knowledge sources to curate the most relevant content with faster response times.

Use Trust Mode and get side-by-side suggestions, and release full control only when you're ready!
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Notch Conversation rust mode

Fast track your success
see results in 48 hours.

01
Kick-off
Define, integrate, and tune your personalized AI solution.
02
Training
Optimize with rigorous testing, side-by-side simulations, and strategic pre-launch planning.
03
Going Live
Enhance performance at each stage until full autopilot functionality is seamlessly achieved.
04
Reports and OJT
Leverage autopilot alongside daily and weekly progress updates for efficient on-the-job training.
01.
Kick-off
Define, integrate, and tune your personalized AI solution.
02.
02.
Training
Training
Optimize with rigorous testing, side-by-side simulations, and strategic pre-launch planning.
03.
03.
Going live
Going Live
Enhance performance at each stage until full autopilot functionality is seamlessly achieved.
04.
04.
Reports & OJT
Reports and OJT
Leverage autopilot alongside daily and weekly progress updates for efficient on-the-job training.

What makes our AI  different?

Move beyond platforms that merely assist in ticket resolution. Embrace our next-gen system that genuinely solves them.
vs
Notch support helpdesk Logo
Features included :
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Resolve complicated tickets end to end
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Upload knowledge base and start working
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Swift updates through on the job training
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Feels and acts like a real CSR
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Integrates with your customer data
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Side by side or Full AI-control
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Seamless human handoff
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Dedicated POC and 3 months trial period
Other chat bots
Features included :
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Used for triage and FAQ
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Need to implement dozens of flows
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Every workflows update requires editing
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Acts as a buffer between the 'real' CSR
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Have spotty integration
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Rules based workflows

Fully integrated into your tech stack

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Make every customer feel like a VIP. At a fraction of the cost.

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On-the-job training
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No personal guarantee
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Cards for your whole team.
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Fraud protection, zero liability.
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Fraud protection, zero liability.
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No personal guarantee
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Cards for your whole team.
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Cards for your whole team.
Notch AI Customer support system
End-to-end automation for
your customer support.
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